Shopp has its own official Support Forum, aka Community Forum at Shopplugin.net. This forum is accessible for people who have a valid Shopp Support plugin.
For those who don’t have a valid Shopp Support plugin, we have created an alternative forum.
We are hoping to get in touch with people who just started using Shopp and with those who have been using Shopp for a long time. Due to the character of a forum, the posts will show up in Google Search, which will make it easier for others to find answers to their questions as well.
Why use one or the other?
Actually, you can use both at the same time. We think it is a good thing to have problems and solutions out in the open. Sometimes however you don’t want information to be out in the open.
- You need someone to take a look at your WordPress admin because you feel there is a setting mixup. Never supply login credentials on a forum. Buy Shopp Support and get in touch with the Helpdesk.
- You need some help on an issue you are working on for a customer. You do not want the forum post to show up in Google’s searchresult for your customer. Do not post an url on our forum unless it is fine to expose it to everyone. Otherwise use the Shopp Community Forum, those posts do not show up in Google.
Other than that, you should be fine posting your issues, questions, solutions to our alternative forum. We will try to help out as much as we can, but hope others will jump in too. Hope to see you soon!